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Terms and conditions

These Conditions of Use, together with any and all other documents referred to herein, set out the terms of use under which you may access and use the Scotland’s Land Information Service (“ScotLIS”). Please read these Conditions of Use carefully and ensure that you understand them. Your agreement to comply with and be bound by these Conditions of Use is deemed to occur upon your first use of ScotLIS. If you do not agree to comply with and be bound by these Conditions of Use, you must stop using ScotLIS immediately.

These Conditions of Use apply to all Content which is freely available and accessible on ScotLIS. Content which is available via a login is subject to separate conditions of use.

Please ensure that you give careful attention to the restrictions which apply through these terms to the content which you obtain from ScotLIS – such content including Title Sheets and Title Plans are provided for your own use and if you want to use them for anything else you should check the Terms carefully and contact us if you are unsure.

  1. Definitions

    Content: means any and all text, Title Sheets and Title Plans (Property Documents), images, maps, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, or is accessible through, or requested through (and delivered separately by email) ScotLIS

    ScotLIS: means our web infrastructure providing a single point of access to information from our Registers and other information

    We/us/our: means the Keeper of the Registers of Scotland (“Registers of Scotland”)

  2. Information about us

    1. ScotLIS is owned and operated by Registers of Scotland, a non-ministerial department responsible for compiling and maintaining public registers relating to land, property, and other legal documents.
    2. To contact us please fill in the contact form or use any of the methods provided on our contact page.
  3. Access

    Access to ScotLIS is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue ScotLIS (or any part of it) at any time and without notice. We will not be liable to you in any way if ScotLIS (or any part of it) is unavailable at any time and for any period.

  4. Acceptable Usage Policy

    1. You may only use ScotLIS in a manner that is lawful. Specifically you must ensure that you comply fully with any and all local, national or international laws and/or regulations, and you must not use the ScotLIS in any way, or for any purpose, that is unlawful or fraudulent.

    2. You must not:

      1. use any automated software agents to search, copy, monitor, display, obtain links to or otherwise access ScotLIS
      2. copy or display any of the Content for display on another website or publish in any form on social media.
      3. attempt to add, change or delete any Content on ScotLIS
      4. use the Content to claim any arrangement or official partnership with Registers of Scotland to supply or reuse data and/or information
      5. use the Content for any fraudulent or unlawful activity that breaches data protection law
  5. Purchase of Individual Title Sheets and Title Plans (Property Documents) - Non-Business Account Users

    1. Introduction

      1. If you buy copy individual title sheets and title plans (Property Documents) from us you agree to be legally bound by this contract.

      2. You may use copy Property Documents purchased from our site for your own purposes.

      3. When buying copy Property Documents you also agree to be legally bound by our ScotLIS website terms and conditions and any documents referred to in them (including our Cookie and Privacy Policies) all of which documents form part of this contract as though set out in full here.

    2. Help me find my property

      1. If you are unable to locate the relevant property that you wish to obtain the copy Property Documents for, you may submit an enquiry to the ScotLIS support team and they will endeavour to locate the relevant Property Documents for you. There is no charge for this service but please note that the search will relate to the land register of Scotland only and not to any other registers maintained by us, such as the Register of Sasines. If the ScotLIS support team are unable to locate the relevant Property Documents for you they will send you further information about other services which may help to locate the correct property. There will be a charge for such services. If you wish to proceed to order searching services, a payment link will be sent to you to enable you to pay an initial search charge in advance. If the search will cost more than the initial search charge, this will be confirmed to you by email before proceeding and if you wish to proceed with the search you will receive a payment link to allow you to make payment in advance. Each enquiry should be submitted in relation to a single property only and not for multiple property enquiries.

      2. The services referred to in clause 5.2.1 are for use by private individuals in their personal capacity only, it is not to be used for professional, business or other commercial purposes.

    3. Information we give you

      1. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. All of this information is available within these terms and conditions, on links provided within these terms and conditions and on our website when you use ScotLIS to purchase Property Documents.

      2. The key information we give you by law forms part of this contract (as though it is set out in full here).

      3. If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

    4. Ordering copy Property Documents and Searching Services from us

      1. Below, we set out how a legally binding contract between you and us is made.

      2. Please note that, we deliver the copy Property Documents by email as a Portable Document Format (pdf) file so, before you place your order, you must check that the hardware and software requirements of your computer or device mean that you can open a document in that format.

      3. You place an order for a copy of Property Documents by selecting the relevant property using our property search tool, providing your email address and payment card details in the fields provided and clicking on "Confirm payment" button. Please read and check your order carefully before submitting it, if you need to correct any errors you can do so before submitting it to us. You place an order for Searching Services when you make payment using the payment link (following use of the 'Help me find my property' function on ScotLIS, where the ScotLIS Team require to conduct a search to find the property and have sent you a payment link).

      4. If you place an order and payment for it is successfully processed and received we will send you an email with a copy of the ordered Property Documents attached in Portable Document Format (pdf) file format.

      5. If payment for your order is not successfully processed and received you will be notified on screen and given the opportunity to correct any errors in your payment card details or input different payment card details and re-submit your order should you wish to do so.

    5. No right to cancel this contract once copy Property Documents supplied

      1. When you buy the copy Property Documents:

        1. you have no right to cancel this contract once the Property Documents have been sent to you by email in accordance with clause 5.4 above; and

        2. by clicking on the "Confirm payment" button you are confirming your order and that you consent to and request immediate performance of this contract and in doing so you acknowledge that you will lose any right of withdrawal from the contract you may have once payment for the relevant order has been successfully processed.

    6. Permission to use the copy Property Documents

      1. You may use the Service for the purpose of searching the land register and obtaining Property Documents. Subject to clause 7, you may re-use the Property Documents for your own purposes. However you may not reproduce the Service or a service similar to it comprising Property Documents extracted from the Service.

      2. You shall not:

        1. Attempt to rectify, or permit any other person to rectify, any fault or inaccuracy in the Property Documents or the System, or otherwise attempt to make any deletions, additions, alterations or adjustments to the System, Service or Property Documents.

        2. Use the System or the Service in any way that causes any damage or interruption to the System and/or Service;

        3. Use any automated software agents, including, without limitation any web scraper, spider or other web crawler, to access the System or to search, copy monitor or obtain links to the System other than an automated programme within a case management system as expressly authorised by us in writing.

        4. Use the System or the Service for any unlawful purpose or activity.

      3. Except where you have permission to use the copy Property Documents under this clause 5.6, you will not obtain any rights of ownership or other rights (of whatever nature) in the copy of the Property Documents provided.

      4. For the purpose of this clause 5.6:

        1. "Service" means the provision by us to you of online access to, and searching of, the land register through the System; and

        2. "System" means our computer systems and website including ScotLIS.

    7. Payment

      1. Payment services are provided by third party online payment services provider, Stripe, Inc ("Stripe"). This service enables ScotLIS to securely collect user card information without handling sensitive card data. For each successful payment Stripe automatically sends the user an email receipt. If the processing of the payment is not successful you will be notified of that fact on screen and given the opportunity to correct any errors in your payment card details or input different payment card details and re-submit your order should you wish to do so.

      2. Cardholder data including the billing address are securely stored by Stripe. Stripe has the highest certification level (PCI Level 1) provided by the Payment Card Industry Data Security Standard (PCI-DSS). Stripe data is stored in Amazon Web Services, located in US. Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited which is located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe in the US. To ensure the adequate protection of personal data, Stripe has certified to the EU-U.S. and Swiss-U.S. Privacy Shield Framework.

      3. We will do all that we reasonably can to ensure that all of the information you give us when paying for the copy Property Documents is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

      4. The price of the copy Property Documents:

        1. is in pounds sterling (£)(GBP); and

        2. includes VAT at the applicable rate.

    8. Nature of the copy Property Documents

      1. The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’) and we must provide you with the copy Property Documents in a manner that complies with your legal rights.

      2. When we supply the copy Property Documents we will use all reasonable efforts to ensure that they are free from defects.

    9. Faulty copy Property Documents

      1. Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.

      2. Please contact us using the contact details on our contacts page, if you want:

        1. us to replace the pdf copy of the Property Documents supplied; or

        2. to reject the copy Property Documents and receive a refund.

    10. End of the contract

      1. If this contract is ended it will not affect our right to receive any money which you owe to us under this contract or your obligations regarding use of any Property Documents supplied to you.
    11. Disputes

      1. We will try to resolve any disputes with you quickly and efficiently.

      2. If you are unhappy with:

        1. the quality of the copy Property Documents provided;

        2. our service to you; or

        3. any other matter;

          please contact us as soon as possible.

      3. If you want to take court proceedings, the relevant courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.

      4. The laws of Scotland will apply to this contract.

    12. Third party rights

      1. No one other than a party to this contract has any right to enforce any term of this contract.
  6. Viruses, Malware and Security

    1. We exercise all reasonable skill and care to ensure that ScotLIS is secure and free from viruses and other malware.
    2. You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
    3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via ScotLIS.
    4. You must not attempt to gain unauthorised access to any part of ScotLIS, the Registers of Scotland website, the server on which the Register of Scotland website and ScotLIS is stored, or any other server, computer, or database connected to ScotLIS.
    5. By breaching the provisions of this clause 6 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities. Your right to use ScotLIS will cease immediately in the event of such a breach.
  7. Intellectual Property Rights

    1. All Content and the copyright and other intellectual property rights subsisting in the Content, unless specifically labelled otherwise, belongs to or has been licensed by us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

    2. Subject to clauses 7.3 and you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content unless given express written permission to do so by us.

    3. Content drawn from our registers such as house price information is Crown Copyright. Registers of Scotland has delegated authority from the Queen’s Printer for Scotland to permit re-use of Crown Copyright material produced by Registers of Scotland. You may reproduce this Content in any format or medium but only for private and domestic use or for internal circulation within an organisation. You may not use any Content for any commercial purposes.

    4. If we so request, the Content must be acknowledged to be Crown Copyright and the following copyright statement must be shown on the reproduced material.

      © Crown copyright material reproduced with the permission of Registers of Scotland. This material was last updated on...It covers the period

  8. Disclaimer

    1. The Content on ScotLIS is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating to property matters, conveyancing transactions or any other matter connected to the Content.
    2. Insofar as is permitted by law, we make no representation, warranty, or guarantee that ScotLIS will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
    3. We make reasonable efforts to ensure that the Content is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
  9. Our Liability

    1. To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, delict (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) ScotLIS or the use of or reliance upon any Content.
    2. To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to ScotLIS or any Content.
    3. The Content is for private and domestic use only. We are not responsible for any losses that may arise if you use the Content for commercial business or re-sale purposes.
    4. We exercise all reasonable skill and care to ensure that ScotLIS is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of ScotLIS (including the downloading of any Content ).
    5. Nothing in these Conditions excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law
  10. Privacy and Cookies

    1. Use of ScotLIS is also governed by our Cookie and Privacy Policies, available from Registers of Scotland’s cookies policy and privacy policy. These policies are incorporated into these Conditions by this reference.
    2. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
  11. Changes to these Conditions of Use

    1. We may alter these Conditions of Use at any time. Any such changes will become binding on you upon your first use of ScotLIS after the changes have been implemented. You are therefore advised to check this page from time to time.
    2. In the event of any conflict between the current version of these Conditions of Use and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
  12. Law and Jurisdiction

    1. These Conditions of Use, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with Scots law.
    2. Any disputes concerning these Conditions of Use, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the Scottish courts.